Venmo ‘Transaction Declined’ - Solved 2022

September 10, 2022

Venmo payment not going through? We can help! See our tips below on how to troubleshoot this problem.

Venmo is an app that allows users to send and receive money with ease. The app is widely used and has become a common way to pay for items and make transactions as easy as pressing a button. From paying for your bills, splitting dinner, or sending those close to use money to spoil themselves, Venmo makes money management easy and quick.

Why Is My Venmo Transaction Declined?

When using the Venmo app, the most frustrating instance is trying to pay for a service or goods, and the platform declines the transaction. If Venmo won’t send your payment or the Venmo payment is not going through, this is a hassle that slows down your day and causes stress for the service provider or vendor.

When talking about money, it is important to be able to solve this problem at the moment to ensure no further financial hiccups. Check out the section below on some troubleshooting tips to fix this error.

How to Fix Venmo Payment Not Going Through?

Here are our troubleshooting tips that will help with the Venmo error in declined payment or transaction:

  • Make Sure You Are Sending the Payment to the Correct Recipient!

If your payment or transaction is not going through, make sure you have entered:

  1. The correct username
  2. The correct phone number of the recipient
  3. Ensure that the phone number used to verify the recipient is correct.
  • Your payment may be declined for a variety of reasons. Read further on to find out why you may be having this issue.
  1. You have an insufficient amount of funds in your account.
  2. Your bank or financial institution is declining the transaction. This is outside of Venmo’s control, and you will need to contact your issuer to solve this problem.
  3. The card or bank information linked to your account is incorrect.

See these additional tips below for troubleshooting tips in relation to the application or server:

1. Check your Connection

Check your internet connection or cellular connection that your device is connected to. A lack of a good internet connection can cause the messages not to be sent properly, therefore, not getting received by the recipient.

If you have a poor connection, you can try to reconnect or follow some other steps below. Often, the connection needs to be reconnected to function correctly and ensure that the payment will be able to be sent by your device.

2. Close the App or Browser

Another recommendation is to close the app completely or exit out of the browser page or recent history and send the transaction request again. The platform often needs to be reloaded to refresh the connection and loading data.

3. Toggle Airplane Mode if you are on a Mobile Device

See if you can access the control center. This can be down from the dropdown menu on your cellular device, which can be accessed from your home menu or through settings. Click the “Airplane Mode” function.

This will help refresh connectivity as your connections will disconnect and reconnect as you turn them off, then back on again. Try this a few times; make sure to wait between toggling, then try to resend the transaction request.

4. Restart your Phone or Computer

Another option is to restart your cellular device or computer. This will refresh all the connections as well as reset any malfunctions that could have occurred.

5. Log Out

Log completely out of the app or browser, wait a few minutes, then log back in. This can help to refresh the platform.

6. Reinstall the App if on Mobile

If you have taken the steps located above and still find that your transaction request is not going through, you can take another step by deleting the app from your device.

After you have done this you can try to redownload the app, log back in, ensure your connection is good, and try to resend the request to the receiver.

What Else Can I Do This Doesn’t Work?

Check out these additional troubleshooting tips if you have followed the above information and still receive the Venmo error:

Update the App or Browser

Updating the app from the app store or updating the web browser you are accessing the platform on can help fix bugs and glitches.

Update the Software

Updating your device’s software can help fix bugs and glitches.

Reach out to Venmo Support

You can also reach out to Venmo’s support team for extra help. If none of these tips solved the issue, something else might happen with your account or connection to the platform. Venmo can provide assistance with any problems you may have. Click here to contact Venmo for help.

Change your phone number

Use a brand new phone number that is separate from your personal and pre-registered number. A temporary phone number will allow you to register for an unlimited number of accounts with a pay-as-you-go feature. The phone number can easily be changed as needed and can also be updated easily.

Register for a new account

Registering for a new account with Venmo is another option. A new account will allow the user to try to make payments or try to purchase items and see if the transaction goes through without any issues.

If you need a mobile phone number to register for your Venmo account or to use for verification purposes, you can use a non-VoIP number, offered by When you sign up for a temporary number, you can use it for verification and registry purposes and as an alternative to your private number.

The greatest benefit of these number is that the number has a fixed location, allowing you to register within the required country code for certain applications.

These numbers can also be used for SMS verification, giving you endless access to your internet accounts. Learn more here about the benefits of renting a phone number for personal or business uses, and get started on your journey to endless accessibility and privacy for your online necessities.