How to Fix: Changes on Squarespace Not Saving
Is your project on Squarespace not saving as you work? Read this article for answers now.
What Is Squarespace?
Squarespace is a website-building site that is easy to use and allows creatives to create amazing sites with ease. With prebuilt templates and layouts for its users, websites can be built from scratch or from an already-built example. Unfortunately, issues do tend to occur, read this article for issues if your work is not saving as you go.
Why Is Squarespace Not Saving My Work?
Is Squarespace not saving your project while you are working? This issue is common and can occur at any point in your Squarespace creation journey. There are a few reasons why this could occur. See the topics below to begin the troubleshooting process to try and solve the Squarespace not saving your work issue.
Internet connection issues
Squarespace requires a really strong connection to the internet in order to load properly. The amount of data that needs to be streamed is substantial as the platform is loading your whole website or project. If you have a poor connection, the platform will not be able to load completely on your browser and, therefore, will result in loading and saving issues.
Troubleshoot your internet or cellular connection
The first step you can take to troubleshoot this issue is to check your connection. Be sure that you have enough bars on your device. The bars that represent your service connection can be found at the top of your device’s screen. Next, you can turn off your Wi-fi or cellular service to re-establish the connection.
You can do this by accessing this in your settings. Once you have turned one or both of these services off, you can turn them back on. From here, wait a few seconds before attempting to load Squarespace again.
How to Solve the Squarespace Saving Error
See these alternative solutions to troubleshoot this issue further and find a solution.
Log out of Squarespace to refresh
Try logging out of Squarespace to reset your connection. Once you log out, you can log back in and check to see if the issue is still occurring. If it is, read on to our next tips in order to find another solution.
The browser you are accessing Squarespace on needs to be updated
If your browser is not up to date, there may be some issues with the functionality of the platform. Check if there are any updates available for the browser you are using. You can do this by checking your settings or preferences on your browser. Check to see if there are any new updated versions available to download.
If so, download the updated version of the browser and see if Squarespace is causing this issue. If Squarespace is still not saving after the browser update, see the section title, “Alternative Solutions to this Squarespace error,” for more information.
Your software on your device may need to be updated to work better
To tie in with ensuring that you have an updated browser, you will also need to make sure that your device is updated with the newest updated software available. Similar to updating the browser, out-of-date software will not run well and is most likely causing your work on Squarespace to not be saved as you work.
You can check what software is needed on your device by accessing your settings. Scroll down until you see the software update tab, and select it to check on your current software. If it is up to date, you can update your software on your device and check back on Squarespace to see if this issue is still occurring.
If it is, you can read on to find some other solutions.
Clear the browser cache and data
If you have already updated your software or browser on your device, and it has not solved the loading issue, you can now take an additional step. To clear your browser’s cache and data, you will need to go into your settings or preferences of your browser. Tap the privacy tab. Next, select the cookies and data tab.
It can also appear as the storage and cache option. Now select clear or delete the cache, as well as the data storage. This will erase all of the temporary and other data stored on the browser and reset connections and settings.
Restart your device
If you have taken the steps above and you are still facing this issue, you can take an additional step to troubleshoot by restarting your device. Oftentimes, our devices just need a fresh start. The first step is to turn off your device and then try to turn it back on. From there, you can try to access Squarespace once again.
Alternative Solutions to this Squarespace Error
Check out the Squarespace Forum
If you did not find a solution to the issue here, you could read the Squarespace Forum for topics that are similar to this loading issue. Click here to read more information.
Check the status of the Squarespace site
Click here to check the status of Squarespace to ensure that the site is up and running and isn’t causing this, not saving your changes error that you are experiencing. You can also subscribe to updates from this site to be notified of any changes to the site’s status.
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