Snapchat - ‘Message Failed to Send’ Solved for 2022

September 10, 2022

Are you experiencing issues sending messages on Snapchat? Learn how to troubleshoot this below.

Snapchat is a multimedia messaging and social platform developed in America. It is popular amongst younger generations, as users utilize the platform to send instant messages, share pictures, and post videos on their stories.

The platform’s main attraction is that the sender decides the time length and permanence of the messages and images sent. Friends can check each other’s posts and see what they have been doing throughout the day, as well as respond to the posts. Users who send messages or pictures to their friends often disappear after a few seconds, making conversations exciting and secretive.

Why Is Snapchat Sending ‘Message Won’t Send’ Alert?

Unfortunately, users face frustrations with the platform as they are being notified that their messages are not being sent. Particularly, the problem users encounter is that Snapchat won’t send messages to one person.

This notification can appear as an alert stating “Message Won’t Send” or a red X saying “Undelivered” in the communication log. As a result, the Snapchat message won’t open, and the communication between users is lost.

Sending more messages or snaps oftentimes does not simply solve this error and can cause more problems. If you find yourself facing this technological error, check out the section below on some troubleshooting tips to fix this.

How Can I Fix Snapchat Messages Not Going Through?

Here are troubleshooting tips that can help with the Snapchat error of messages not being sent or delivered to the recipient:

Check your Connection

The first step that we recommend is to check your internet connection. The poor internet connection can cause the snaps not to be sent properly, therefore, not received by the recipient. If you have a poor connection, try reconnecting to Wi-Fi or cellular. Often, the connection needs to be reconnected to function correctly and fix the Snapchat “Message Won’t Send” error.

Close the App

Another recommendation is to close the app completely, exit out of the browser page or recent history, and try to send the snap again. The platform often needs to be reloaded to refresh the connection and load data.

Toggle Airplane Mode

Access the control center. This can be down from the dropdown menu on your cellular device, which can be accessed from your home menu or through settings. Click the airplane mode function. This will help refresh connectivity as your connections will disconnect and reconnect as you turn them off, then back on again. Try this a few times; make sure to wait between toggling, then try to resend the snap.

Restart your Phone

Another option is to restart your cellular device. This will refresh all the connections as well as reset any malfunctions that could have occurred.

Log Out

Log completely out of the app, wait a few minutes, then log back in. This can help to refresh the platform.

Reinstall the App

If you have taken the steps located above and still find that your messages aren’t going through, you can delete the app entirely from your device. From there, you can redownload the app, log back in, ensure your connection is good, and try to resend the snap.

Alternative Solutions if This Doesn’t Work

Check out these additional troubleshooting tips if you have followed the above information and still receive the “Message Won’t Send” notification on the Snapchat app:

Clear the Cache

Clearing your cache on Snapchat removes corrupt data. To do this while on the platform, tap on the Ghost icon from your account, select settings, access the Clear Cache tab, and then select clear all.

Update the App

Updating the app from the app store can help fix bugs and glitches with the app. This action is an extra troubleshooting step to ensure your messages go through.

Update the Software

Updating the software of your device can help fix bugs and glitches that are occurring. Take this step as an extra troubleshooting step to ensure your messages go through.

Reach out to Snapchat Support

You can also reach out to Snapchat Support for extra help. If none of these tips solved the issue, something else might happen with your account or connection to the platform. The support team at Snapchat can provide assistance with any problems you may have. Click here to contact Snapchat support.

Change your phone number on the account

Changing the phone number listed on the account can update the user information. Suppose you would like to use a brand new phone number that is separate from your personal and pre-registered number.

In that case, you can enter a temporary number. This will allow you to register for an unlimited number of accounts with a pay-as-you-go feature, and the number can easily be changed as needed.

Register for a new account

Registering for a new account with Snapchat is another option. A new account will allow the user to try to send snaps and see if they go through without any issues. Though it will not have the same information and friends as your current account, you can troubleshoot and see if the same problems occur with the existing account.

From there, if you find that there are no issues, at least you can have access to an active account until you find out what is going on with your first account. You can also message your friends and update them on what is going on with your account.

If you need a mobile phone number to register for your Snapchat account, you can use a non-VoIP number, as offered by Signing up to a temporary number can be used for verification and registry purposes as an alternative to your own personal contact number.

The temporary phone number has a fixed location and can be used for SMS verification; this allows you to not rely on your sim card to register for online accounts and more. Learn more here about the benefits of renting a phone number for personal or business uses, and get started today.