Netflix Not Compatible With Your iPad? Read This

October 15, 2022

Were you trying to connect to Netflix and received the error message, ‘Netflix is not compatible with this iPad?’ We have the solutions to fix this problem.

Netflix is a video streaming service that provides its users access to media such as; movies, tv shows, cartoons, and documentaries. The site has over 200 million subscribers globally, and each country has different types of media. Catered to your interests, Netflix provides you with suggestions and other recommendations on what they think you would like.

Netflix Not Compatible With Your iPad? How to Fix (non-infographic)

With an endless amount of media to keep you entertained, what happens when all of a sudden, your device can no longer support the streaming service that you pay for? Were you trying to connect to Netflix and received the error message, ‘Netflix not compatible with this iPad?’.

Before running to the genius bar at the apple store and having to take time out of your day to fix this issue, read the rest of this article for some answers.

Why Is Netflix Not Compatible with My iPad?

To get some background information about what is happening, we have some instances that may apply to your situation. See the examples below for some troubleshooting insights.

Netflix requires iPads to run on iOS 13 or later.

Devices such as the iPad 3, iPad mini 2, the original iPad Air, and older will not support the app. This will result in your device receiving the error message ‘Netflix is not compatible with this iPad’.

You need to update your software

If you have not gotten the chance to update the software on your device, you will need to update it to iOS 13 or later in order for Netflix to be able to run on your iPad. If you have an iPad that is not listed in the tip above, you should be able to download or update the required software.

You can do this by accessing your settings under the general app and updating the software from the About tab. Then you will need to select download and install to begin the download process. Be aware that this may take some time, and you may want to plug in your phone to charge while this is occurring.

Here is a list of iPads that are incompatible with the Netflix app

iPad such as the Air, Mini 3, Mini 4, Mini (5th generation), & iPro (9.7-inch).

iPad such as the Air 2, Air (2019), Pro 12.9-inch (1st generation), & Pro 12.9-inch (2nd generation).

iPad such as the iPad (2017), Mini 2 (2018), & Pro (10.5-inch).

iPad such as the Pro (11-inch 1st generation), & Pro 12.9-inch (3rd generation).

If you have one of these pads, please see the section below to troubleshoot further, and get back on track with your favorite shows and movies.

How to Fix the Netflix Compatability Issue

If you have an older iPad, unfortunately, you will face issues when trying to access the Netflix app. Here are some other options you have to continue streaming your favorite movies, tv shows, etc.

Access Netflix from a browser

Instead of downloading the Netflix app, you can log into your Netflix account through a browser such as Safari or Chrome. To do this, select your browser of choice, search for Netflix and log into your account. Try streaming here and see if the same issue occurs. Note that the quality may not be the best, but it is a way around Netflix’s and apple’s compatibility issues that prevent older devices from accessing certain apps.

Use another Device

If you have access to an additional device, such as a cell phone or laptop, you can try and see if the app on those devices has compatibility issues. If they are older devices, it is most likely that the same issue will occur with those devices. For these devices, you can also access Netflix through safari, chrome, or firefox in order to watch your movies and videos.

Netflix Still Not Working On Your iPad? Additional Troubleshooting Tips

Buy another device

If your older iPad is the only device you have, and you will be watching Netflix on a regular basis, it may be time to buy a new device. If watching from the browser does not work for your device, buying a new device would be a long-term solution to solving this issue. You do not need to buy the newest, most expensive device to be able to watch Netflix.

You can search for devices that are newer, in good condition, and are being sold at a fair price online such as on eBay or craigslist. Remember that this is not a must-do, and there is no reason to feel obligated to spend lots of money on a device to continue to watch your movies.

Borrow a friend’s

Netflix and movies are always better when enjoyed with someone else! Make it a regular date or hangout time to get together with friends and watch your favorite movies on their device. It’s a fantastic way to connect with others and not need to be fighting with your old iPad if the solution cannot be found.

Do you Need a Virtual Phone Number?

Do you wish you had another phone number? Having multiple phone number lines keeps you from being limited and dependent on your phone. What if something were to happen to your phone and you had no way to contact your friends or family? Renting a phone number from gives you many options in terms of using your rented phone number for personal or business use. You can get a complete guide to long-term rentals here, as well as learn here, how to get a rented phone number with a USA area code. You can even use our rented phone numbers to register for your Netflix account and more.

It’s an easy way to stay protected and have alternative options to reach out to your contacts when you need them.