Solved: Lyft App Not Working

November 26, 2022

Need to go, and your Lyft App is not working? Get solutions here.

Lyft is a service that provides transportation. In the app, users can order a car to their current location, which will take them to their selected destination. The charges are directly processed within the app, leaving payment out of the hands of the drivers and the riders. This transportation service makes riding easy.

Lyft App Not Loading: How to Fix (2022; non-infographic)

Gone are the days of needing to call a taxi service, as the app works as an operator that orders the ride with just a touch of a button. If the app is having problems such as loading issues, this can be extremely frustrating for the rider and can impair the quick service from arriving at the right time or when needed.

If your Lyft app is not working, this article can help you troubleshoot this issue and get you back on the road and to your destination.

Why Is the Lyft App Not Working?

The topics below will give you some possible reasons why your Lyft app is not working properly or is unresponsive.

Software on your device may need to be updated

If your current software is not up to date, the Lyft app will not function properly. Make sure that your device is updated with the newest updated software available. You can check what software is needed on your device by accessing your settings.

Scroll down until you see the software update tab, and select it to check on your current software. If an update is available, download the update before proceeding to the next steps.

Your app is out of date

Similar to the software update requirement, if you have an older version of the app, the app may not be functioning at the optimal level needed by the server. To troubleshoot this issue, you can visit the application store of your device to download the newest version.

The server is down

If you are encountering a black screen when opening the app or the app is not connecting at all, there is a possibility that the Lyft server is down. To check the current status of the Lyft server, click here.

How to Fix Lyft App Loading Issue?

If you are having problems with the Lyft app, you can take the following steps below to fix this issue.

Log out and log back in

Logging out of your Lyft account can help establish the connection of your account to the server. Once you log out, wait a few seconds before attempting to log back in. Once you log back in, see if any additional loading issues occur. If you still are unable to order a ride, or if the app just kept attempting to load, continue on to the next tip to try another route.

Reenter your payment method

If your ride is not going through, you may want to check the payment method that you have registered with your account. You can manually enter your payment method in your profile in order to ensure that all your information on your end is correct.

Delete the app

Deleting the app from your device can clear any previously stored data and cache on the app. Once you delete the app, you will need to download it again. Proceed to log back in and attempt to order the ride once again.

Adjust your location

If the ride is still not loading on the Lyft app, you may want to try to adjust your current location. Moving your location over by a small distance can help establish your location. Once you do this, you can attempt to, once again, order the ride.

Additional Ways to Fix the Lyft App Loading Issue

If the Lyft app or Lyft driver app is still not working, here are some final tips that you can try to fix this error.

Troubleshoot your internet or cellular connection

Lyft will require a stable and continuous connection to the internet in order for the app to connect to the server properly. To troubleshoot this issue, begin by checking your connection.

Be sure that you have enough signal by looking at the bars (signal strength) on your device. The bars represent your service connection. This icon can be found at the top right corner of your screen.

Next, you can turn off your Wi-fi or cellular service to re-establish the connection. You can do this by accessing your settings or, if on an iPhone, toggling airplane mode. Once you have turned one or both of these services off, you can turn them back on. From here, wait a few seconds before attempting to load the Lyft app again.

Restart your device

If you have taken the steps that are located above and you are still facing this issue, you can take an additional step to troubleshoot by restarting your device. Turn off your device and then proceed to turn it back on. From there, you can attempt to access the Lyft app once again.

Reach out to Lyft’s support team

If you are still having issues accessing Lyft, you can reach out to the support team. Click here to be taken to Lyft’s support team, where you can learn more about common issues that occur with the platform. For particular help, here are some articles that can provide more information directly from the Lyft help center.

Rent a Phone Number

If you are still unable to access Lyft, we do apologize for this unfortunate inconvenience. We can provide you with a temporary or long-term number to use for verification purposes and more. Verification issues are a common problem that users face, as it is now required by most platforms in order to access your account.

You can prevent this issue by always having access to your phone number. Our blog has more information on subjects such as this. To learn more about how to implement solutions to common issues, as well as how to use our phone numbers, you can click here.