How to Solve ‘Oops, Something Went Wrong’ on HBO Max

September 17, 2022

HBO Max’s ‘Oops, Something Went Wrong’ interrupt your movie? Read this article to solve the issue and get back to your show.

HBO Max is a streaming service owned by Warner Bros. Discovery. The on-demand video service consists of media libraries such as Cartoon Network, Adult Swim, and other Warner Bros. related brands. This wide variety of libraries makes it a considerable streaming service that holds endless amounts of media such as movies, tv shows, cartoons, and endless hours of fun.

With a subscription price plan of about $14.99 a month, the platform is deemed a bit more expensive than others but is still highly desirable by those media fanatics. The platform claims that it has over 10,000 hours of premium content and can stand alongside other media streaming platforms such as Netflix or Hulu. In the eyes of many, HBO Max has something for everyone and can entertain from the smallest of toddlers to the most serious of adults.

Why Am I Getting HBO Max ‘Error Something Went Wrong Message’?

Were you getting cozy with friends, logging on to the HBO Max app, and suddenly seeing the message “Oops, Something Went Wrong”? Before screaming “Nooo!” and falling dramatically into your couch cushions, scattering popcorn everywhere, check out our troubleshooting tips below in the section titled “How to Fix HBO Max Application Error”. Don’t worry! Your movie night can still be saved.

To begin, here are a few reasons why this error is occurring:

  1. You may have a poor internet connection.
  2. Your cookies or cache needs to be cleared.
  3. You may need to update the app or browser.
  4. Your subscription may be expired.
  5. The site’s servers may be down.
  6. The media you are trying to access may have been removed by the platform.
  7. Verification errors may be preventing you from being able to access your account. See the section titled “Rent a Temporary Phone Number for You HBO Max Account” located below for more information.

How to Fix HBO Max Application Error

Time is ticking, the ice cream is melting, and the HBO Max something went wrong message is still on your screen. So let’s get to it!

Here are some tips to solve this application error:

Check your internet connection.

Streaming videos requires a strong connection. First, please ensure that you have a good internet connection to support the streaming demand.

Restart the platform.

You can do this by forcing the app to close and reopening it. Then, you can go ahead and try to stream your movie or show.

Log Out.

Try to log out of the platform and then back in. Then try to stream the media again.

Try to play another movie.

The error might only be occurring on the movie or show that you are trying to access. If you find that this is the case, you can report the problem to HBO.

Restart the device that you are accessing the app on.

Restarting the device can help to reset any connections.

Try another device.

See if this problem is occurring on another device. If it is not, then the error is occurring with the original device or the device’s connection to the internet or HBO Max server.

Clear the HBO Max or browser Cache.

This sometimes works to solve the issue.

Delete the app and then try to reinstall it again.

Users have found that this oftentimes solves the problem. See if this problem is fixed by trying to stream the same media you were originally trying to access.

Error Still Occurring? HBO Max Troubleshooting Help and Alternative Options

Is the dreaded “Oops, Something Went Wrong” message still on your screen? Firstly, we are so sorry that this is happening to you. We know that you did nothing to deserve this.

If you followed our tips above and found that there has been no resolution, here are some extra tips to get you on your way:

Unplug your router.

Unplugging the router may help to reset your internet connection, therefore fixing any issues that might have been occurring in the first place.

Update the HBO Max app.

New versions of the app may have updated fixes against bugs and glitches. Once you update the app, try to stream the media again.

Update your browser or software.

Updating your device software or browser software can help to support any newer versions of the platform, as well as fix any bugs and glitches in the systems.

Check your devices.

You may be logged into your account on too many devices. You can check how many devices are on your account by selecting the profile icon and then selecting “manage devices.” From here, you can now see the number of devices that are registered to the account. You can remove devices to improve streaming performance.

Reset your password or change the phone number that is registered on the account.

See the section titled “Rent a Temporary Phone Number for You HBO Max Account” located below.

Reach out to HBO Max for help.

Don’t be afraid to ask for help. HBO Max’s support team can provide some extra insight into why this error may be occurring. Click here for more information.

Rent a Temporary Phone Number for Your HBO Max Account

Did you know that renting a temporary phone number can protect you from hackers? When you registered for your HBO Max account, you may have used your personal phone number to register.

If any issues are occurring with logging in, or you have lost access to the phone number you registered the account with, or even if you would like to make an additional account, renting a phone number can provide you with an alternative solution to the limitations of being reliant on your personal number for your online accounts.

To learn more about phone number rentals, you can click here for more information. Our phone numbers have USA area codes and are able to receive SMS verification, making them an ideal option when it comes to registering numbers for online accounts such as HBO and more.