Solved: HBO Max Downloads Not Working

October 8, 2022

Are your HBO Max downloads not working, interrupting your movie? Read this article to solve the issue and get back to your show.

HBO Max is a streaming service that holds endless amounts of media such as movies, tv shows, cartoons, and endless hours of fun. It is an on-demand video service comprising media libraries such as Cartoon Network, Adult Swim, and more.

HBO Max Downloads Not Working: How to Fix (non-infographic)

The platform boasts over 10,000 hours of premium content and can stand alongside other media streaming platforms such as Netflix or Hulu. HBO Max has something for everyone!

Why are HBO Max’s Downloads Not Working?

Were you attempting to download your favorite movie for your movie night with your friends and family only to find your downloads arent working at all?

Before abandoning all hope and heading to the movie theater, check out our troubleshooting tips below for some reasons why your movie isn’t downloading on your device. Your movie night with friends and family can still be saved.

Weak Internet Connection

A connection to the internet that is insufficient will result in your downloads being prevented from adequately being downloaded onto your device. Prior to downloading your movie, make sure that you check your internet connection or router.

Disconnect your device and reconnect to refresh your connection. Another option is to reset your network settings or reset or unplug your router.

Your Browser Needs to Be Refreshed or Updated

Refresh your browser and try your download again. Sometimes our browsers need to be refreshed to work seamlessly. If this does not solve the issue, check to see what version of the browser you are accessing HBO Max on. If it is an older version, try updating the browser or app and try your download again.

Browser Cache and Cookies Needs to Be Cleared

Clearing the cookies and cache resolves problems such as loading issues that have been stored previously. You can clear cookies on your browser by accessing your settings and clearing your cache and cookies history.

For the HBO Max app, deleting the app often time deletes cache and cookies on its own and is a great step to troubleshoot any issues with the app as well. Try this tip, and don’t forget to be prepared to log back in and attempt your download.

HBO Max Needs to be Exited

A simple solution is to close the app and reopen it. If this doesn’t work, you can also log out and log back in. This can help to give the app a break from attempting the download and give it a fresh start.

Toggling airplane mode or disconnecting from your wifi and sometimes reconnecting also helps to refresh the platform.

How to Get HBO Max Downloads to Work

Here are some additional troubleshooting tips to help you out in this unfortunate moment.

Reinstall the App

A first step that you can try to take is to delete the app from your phone and reinstall it. Sometimes reinstalling the app helps to update the software as well as remove any bugs or glitches that were previously stored on the app.

Turn Your Computer or Device Off

This is an age-old tip that sometimes is all that needs o to happen to get a platform working properly again. See if this solves the issue by attempting your download again. Pair logging out of the platform before you restart your device for some extra refreshing power.

Try Using Another Device

If you have another device, log into your HBO Max account and attempt the download. If the download goes through, you can be certain that the issue is either with your device, the software or app on the device, or with the data stored on the app. If you were able to download it on another device, follow the tips below to attempt to troubleshoot even further.

The Site Itself Might Actually Be Down

If you are seeing no activity or connection on the site or everything seems to be disconnected, the HBO Max server might be down. A quick way to check that this is the case is to go online and see if any other individuals are having the same issues as you.

HBO Max Downloads Still Not Working? Try These Tips

Downloads still not working?! Firstly, we are so sorry for this inconvenience. If you followed our tips above and found that there has been no resolution, here are some extra tips to get you on your way.

Reset your password or change the phone number that is registered on the account

See the section titled ‘Rent a Temporary Phone Number for You HBO Max Account’ located below.

Reach out to HBO Max for help

Don’t be afraid to ask for help. HBO Max’s support team can provide some extra insight into why this error may be occurring. Click here for more information.

Rent a Temporary Phone Number for Your HBO Max Account

Did you know that renting a temporary phone number can protect you from threats online? When you registered for your HBO Max account, you most likely provided your personal phone number for the account.

There are many reasons to rent a temporary phone number, whether it be for long-term, personal, or business use. If you have lost access to the phone number that you used to register your HBO account, renting a phone number can provide you with an alternative solution.

Don’t be limited to your personal phone number for your online accounts and activities. Learn more about phone number rentals! Click here for more information. Our phone numbers have USA area codes and receive SMS verification. It is a great way to protect yourself online, create an unlimited amount of accounts, and more.

With, our numbers are safe and endless and only need to be paid for as long you need the number. This makes them an ideal option when it comes to registering phone numbers for online accounts such as HBO and more.