What To Do: Facebook ‘Something Went Wrong’ Error Message
Are you seeing the ‘something went wrong’ message on Facebook? This article will help you troubleshoot the issue.
Facebook is a social media platform that took the world by storm when it first came out in 2004. With its complicated creation history, as seen in The Social Network, the platform was created to connect friends with one another. Despite any original implications about the platform’s infringement on privacy, the media platform has grown to be an invaluable way to connect with family and friends.
Facebook is used globally and allows its users to send messages and video chat with one another despite where in the world they may reside. This platform allows users to friend one another, making connections in which they can see what one another is posting, as well as allow access to their pictures, videos, and other friends they have. Users can post status updates and comment on each other’s content.
Why Am I Getting Facebook’s ‘Something Went Wrong’ Message?
Though Facebook is a platform that was made to connect with other people, there are some technical issues that can occur that will prevent you from being able to access the site. If you are logging into your account and see a message that states, “Oops, something went wrong”, or you are trying to access Facebook messenger and are alerted that “something went wrong”, these are notifications from the site communicating that you are currently unable to connect to the site due to an unknown error.
Here are some common reasons why the Facebook something went the wrong message is appearing on your device:
There is an issue with the server
Sometimes this happens. Try again in a couple of minutes.
You lost access to your account
See the section below titled “Rent a Temporary Phone Number for Your Facebook Account” for more information.
There is a Facebook outage
This does not tend to occur often. Check in with your friends and see if they are having the same issue as you.
You lost your internet connection
Check your internet connection. If you have a poor connection, this will result in Facebook being inaccessible by your device.
How to Correct the Facebook ‘Something Went Wrong’ Error
Here are some of our tips to learn how to solve the “Something Went Wrong” Error on Facebook:
Refresh the page
Sometimes the page needs to be refreshed to reconnect to the server.
Log out and back in. Once you do this, see if the error is still occurring.
Clear your cookies or cache
Clearing your cookies and cache can help to regain connectivity to the server.
Delete the app or close the page
Troubleshoot this step further by accessing the app or page again and trying to log back in.
Change your password
Change your password and see if this helps by updating your account with the server.
Update your phone number
Updating the phone number that is registered to the account can help by updating your account with the server. If you do not have another phone number to register to the account, see the section titled “Rent a Temporary Phone Number for Your Facebook Account” for more information.
Disable browser extensions or add-ons
Check to see if your browser has extensions or add-ons that are not supported by the platform. Disabling these extensions or add-ons can fix the problem.
Restart your device
Restarting the device can refresh or reset any ongoing connections.
Still Need Help? Facebook Troubleshooting Help and Alternative Options
Here are some extra tips and alternative options if all else fails:
Unplug your router
You can try to unplug your router, as this will reconnect your internet service.
Update the software, browser, or app
Check the version of the software, browser, or app you are trying to access the platform on. If it is not up to date, it may have bugs or glitches that the updated version of the app can fix. Bugs and glitches can cause errors to occur.
Try another device
Check and see if this problem is occurring on another device. If it is not, then the error is occurring with the original device or the device’s connection to the internet or the Facebook server.
Create a new account
If all else fails, you have the option to create a new account to access the platform. See the section below titled “Rent a Temporary Phone Number for Your Facebook Account” if you need another phone number to register a new account on Facebook.
Contact the Facebook support team for more help
We commend you for following our tips and taking steps to try and solve this on your own. If you are still finding no resolution to the Facebook “Something Went Wrong” error, it’s time to reach out to Facebook’s support team for help. Click here to get support.
Rent a Temporary Phone Number for Your Facebook Account
Facebook requires a phone number in order to register for an account on its site. If you lose access to the phone number that you used to register the account, you will not be able to verify your account information. This can cause an individual to lose login access to their account, resulting in needing to create a new account.
If you are unable to access your Facebook account due to your phone number being changed, or you need another number to make a new account, renting a phone number is an alternative option to being limited to the use of your only your own personal number for online uses. You can click here to learn how to verify your Facebook with a temporary phone number. Renting a phone number for online use can help to protect your identity from hackers or scammers. It can also prevent sites such as Facebook from selling your data to other parties, preventing your phone number from being attacked by spam calls, and more.