Apple Pay: ‘Invalid Phone Number’ Error Solved

September 3, 2022

Having trouble with Apple Pay’s verification? We’ve got some solutions for you.

Apple Pay, the payment service offered by Apple Inc. allows its users to make payments either in person or on the web. The service also allows users to make contactless payments through the use of a mobile device, in turn replacing traditional card payments for transactions. This payment method is supported by thousands of businesses that have a contactless reader payment option.

Apple Pay supports credit and debit accounts by providers such as Visa and American Express, making it a painless option when paying at retail stores. It’s a desirable payment method for those that prefer contactless transactions and the use of an E-wallet as a way of paying for things.

In order to have an Apple Pay account, you must first have an Apple device and an Apple ID. If you have the required device and account, you will be able to add your credit or debit cards to your account on your phone and use the Apple Pay wallet to pay for transactions where it is supported.

Why Does Apple Pay Say My Phone Number Is Invalid?

If your Apple Pay account is saying that your phone number is invalid, or you are receiving an invalid phone number message when registering, the phone number or number(s) you have entered or provided in the login process is creating an error in the app’s server.

The number you provided is resulting in an inability to log in or access the account you are trying to make. You can access your account information by accessing your Apple ID on your computer or cellular device. In your Apple ID, you will see your profile information, where you can find your email as well as your registered phone number. When receiving this message, you can follow some simple troubleshooting tips to try and solve the problem.

Following the troubleshooting tips found in the “6 Things to Do for an Invalid Phone Number on Apple Pay” section will allow you to discern which one of these instances may be the issue with the invalid phone number message problem.

6 Things to Do for an Invalid Phone Number on Apple Pay

Though Apple Pay is a technological feat in our day and age; you may face frustrating issues such as the claim by the application that your phone number is invalid. Many have found that they face this problem even though they believe they entered their number correctly.

If Apple Pay is notifying you that your contact information is incorrect, and is prompting you to change your number, here are some options to troubleshoot this problem:

  • Make sure you have entered your number correctly. Also, make sure the area code and region is correct. Try adding a +1 country code before your number.
  • Update your phone number.
  1. Open the settings app on your phone.
  2. Click on your name.
  3. Select the “Password and Security” option.
  4. Enter your Apple ID and password.
  5. Click on the “Edit” option located next to “Reachable at.”
  6. Click “Add a Trusted Phone Number” and enter your number or add a new one and click “Next.”
  7. Click “Done” to save your entry.
  • Update your software by going to your settings and then clicking on the general tab. This may take a while, but it may help by updating your device to support new functions required by the application.
  • Ensure that you have updated your phone number with your address and bank. Reach out to your bank if you need to update your information or to confirm that their information is correct.
  • Add or remove your credit or debit card on file before updating your phone number.
  • If the Apple Pay phone number invalid message is still occurring, contact Apple Support for assistance by clicking here.

What Else Can I Do if This Didn’t Work?

Check out these additional troubleshooting tips if you have followed the above information and still receive the “Invalid Phone Number” message on your Apple Pay account:

  • Confirm that your mobile number can receive SMS messages. To do this, you must ensure that your provider allows SMS messages. Also, check that you have a strong cellular network connection.
  • If you have already registered your mobile or cellular phone number with another account, you can sign up for a temporary number to register with another account. This will allow you to register for an unlimited number of accounts, and you will not need to fret about your phone number being rejected from the site.
  • Suppose your new number does not match the region of the previously entered number. In this case, you can sign up for a temporary phone number that allows you to select the region and area code required by Apple Pay.
  • If you are facing an Apple Pay verification error, you have clicked “send” on the SMS verification one too many times, and your phone number would not be able to be verified at this high frequency of sent SMS messages. There may be a limitation on how many SMS verification messages can be sent to one number per day. If you find this instance to be the case, you will need to try and register at a later time in the day or on the following day.
  • Also, you will need to turn off any blocking features or anti-virus apps on your phone that block SMS messages. These features will prevent you from receiving SMS verification.

If you need a mobile phone number to register for your Apple Pay account, you can use a non-VoIP number, as offered by Signing up to a temporary number can be used for verification of your Apple ID and will allow you to register a brand new phone number to access your Apple Pay account. The temporary phone number has a fixed location and can be used for SMS verification; this allows you to not rely on your sim card to register for online accounts and more.